[Resolved]  Samsung India — samsung note 8 battery draining

Address:711104

I have purchased a samsung galaxy note on 11.08.2018 from reliance digital howrah, avani mall, west bengal, india. From the first day i am facing abnormal falling of charge in this handset. I called samsung customer service and they told me to go customer care, i went samsung service centre at kolkata named karuna management service ltd. Opposite of central metro station. I deposited my set to them and they gave me the receipt bill no [protected]. After a few hours i have come to know that there is no problem in my handset. I told them that compare to all other handsets even which are low range samsung phone my galaxy note 8 battery draining very fast and its charge lasts at about 6 to 8 hours in normal use whether my last galaxy c9 pro lasts whole the day with 40 percent charge when i went to sleep at the night.
But all in veins. They did not cooperate with me and returned my phone. I think i waste my 56000 inr to invest for buying such a faulty samsung phone.
This is just 14 days running of buying my new phone.
What can i do now.
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Oct 18, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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