[Resolved] Samsung India — Samsung S7 edge -Worst mobile ever......

skarthikeyan1986

from Delhi, Delhi

Address:

Krishnagiri, Tamil Nadu, 635109

Dear sir/Madam,

I used to use Iphone only always.But unfortunately I bought Samsung S7 edge last year.One month back I have upgraded to Android 7.
Afterwards I was not able to download any apps through mobile data.
Now I am not able to use gmail or google music. I am struggling like anything.
I had given online complaint but no possitive feedback.
I have visited twice or thrice Samsung service center in Hosur, they are blaming Sim provider. I have changed my sim too but no use.
Actually this sim is working well with different mobile.
But none of the sim is not working with S7 edge.
There is no proper response from them.
I am totally pissed off and it is very worst service from you peoples.
I want to raise a complaint and file a case regarding this.

Name: Karthikeyan.S
Model : Samsung S7 Edge.
Location: Hosur, Tamilnadu.
Mobile : [protected].

Regards,

Karthik.S

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Apr 30, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd