[Resolved]  Samsung India — samsung s8

Samsung mobile phone service is one of the worst one. I purchased faulty s8 which is having network issue, it is a manufacturing defect. I asked them to replace or money back, but they convinced with 6month extended warranty. When i visited to service centre at madhapur they are refusing to give extended warranty. Even though when i showed them the mail which i received from head office. When these fellows who sent mail to me, why they will not inform to service centre. They don't have minimum common sense they don't feel responsibility, when i give reply for their mail they won't give response also. It is already nearly 2months till now i dint received my mobile.
Was this information helpful?
No (0)
Yes (0)
Nov 16, 2017
Complaint marked as Resolved 
Not satisfied with your service.I wont purchase any samsung product in future.
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Oct 18, 2017
Updated by Krishna@82
I already sent the details.please resolve my issue in 3 days to stop me to proceed legally thanks
Oct 19, 2017
Updated by Krishna@82
[protected]@gmail.com
[protected]
Ref No. [protected]
Bill No.[protected]
Oct 24, 2017
Updated by Krishna@82
As on your request I sent my mobile number and email address along with the reference ID given by customer care.
On the next day itself, what is the status..??
Please give reply..
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information