[Resolved]  Samsung India — samsung software update for mobile

Now a days samsung started new fraud business. 3 days back they released a software update. After having that update my mobile getting restarted (Switched off and on) and mobile battery is draining like anything.

I spoked with 2nd level customer care person and asking them to release new update immediately.in meanwhile if my mobile happens anything (Battery problem, software issue or mobile crashed). It is samsung responsible to replace the parts or mobile with free of cost without charging anything. Because samsung did a mistake because of that my mobile facing issue and out of warranty (Purchased on 2015).

Customer care person saying even mistake from samsung customer has to pay from pocket. Saying go to hell to whom yo want you can speak or put a case.

This is not professional business by samsung, samsung did mistake customer has to suffer. Because no one can do anything that samsung feels.

No reference id provided by customer care team.
Email: [protected]@gmail.com
Reach me @ +91 [protected]

I am unable to update. There is bug in link. So again creating new one.