[Resolved] Samsung India — Samsung tv | |||||
Dear sir i hav purchaged samsung lcd 32450 on 05 feb 2011 by paying rs 30000. The tv is not functioning now. i hav contacted ur service dealer. he informed that the tube of tv is not working and cannot be repaired. how it can happen. Is there samsung brand tv has only 5 years is life . it reflect very poorly on ur brand name. This incident shows where product does not last long in proportion of price paid it’s loot done by ur company. The customers are being cheated by samsung by using very poor quality parts in tv and may be in other product also. no other brand tv has such a short life. In the olden days simple box type tv use to function for at least 13 to 18 years. In the present scenario by using advent technology ur product is lasting only for five years. It speaks volumes about ur company. plz iintimate that ur product of tv has only life of five years. You are requested to look into the matter and replace or repair the tv to keep the faith of customer in ur product Satish kumar ( india, Lucknow) Pintupintu.[protected]@gmail.com Mob- [protected] Was this information helpful? | |||||
Nov 14, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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