[Resolved] Samsung India — samsung washing machine fully automatic damaged product | |||||
Hi sir, Product :- samsung washing machine fully automatic top load. Issue :- machine is not working since date of delivery. I had purchased samsung washing machine fully automatic top load from croma retail store sector 29 gurgaon haryana. Product delivered on 21 june 2018. Since day one product is not working. I had raised several complaints for same. But nothing is fixed. Each and every time a technician visit is assigned and technician came, opened panel and close it but still issues is there. As i am facing issues with day one and machine is not working properly i am seeking for replacement. But samsung customer support deny for replacement. Please help me here. Complaint request numbers with dates are as follows :- [protected] 23 june 2018 [protected] 25 june 2018 [protected] 2 july 2018 [protected] 9 aug 2018 Product invoice and service report is attached. Please sir help me here, i am struggling since 2 months i had spent my amount but still i don't have any working product. Was this information helpful? | |||||
Oct 13, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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