[Resolved]  Samsung India — Samsung washing machine not yet installed from 28/04/2107

Address:Guntur, Andhra Pradesh, 2255501
Website:samsung

We purchased samsung washing machine on 28/04/2017 from jyothi digital world, near jinnah tower, guntur, wide invoice no 430 and model number[protected]h. They have delivered samsung washing machine on the same date, but did'nt sent mechanic for installation till now. Time and again contacted the only cell number they have given, while purchase. They were telling from 29/04/2017 morning that they will semd mechanic within 30 (Thirty) minutes. We are only two senior citizen couple are residing in the house and are eagarly waiting for installation of the machine, without going out even for necessaries. The supplier has given visiting card of the shop and when contacted the landline number they have given, the reply was no telephone is working with this number. Hence we request you sir kindly arrange to install the samsung washing machine and help elderly couple.
Yours sincerely,
K radha krishna murthy
H no 26-34-27/2, 9/2, a t agraharam,
Guntur 522004, andhra pradesh.
Cell : [protected]. Land[protected].
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Jun 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 27, 2017
M.Illayaraja M.illayaraja's response
Please please send me my many
May 02, 2017
Updated by [email protected]
We have made complaint for not yet installing samsung washing machine till now, purchased on 28/04/2017 from Jyothi digital world-17-18, Guntur 522004 Andhra Prafesh, vide invoice number 430 and model number 60443004B. Please arrange for installation at the earliest.
K Radha krishna Murthy, cell [protected]
Landline[protected].
Verified Support
May 02, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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