[Resolved] Samsung India — service center airtech engineering cheated us | |||
Sir i have been cheated by your service center airtech engineering chennai 4 bill no 10 and there mobile no is [protected], i have complaint that my washing machine is not drying on 09/04/2019 they came on 10 th april on 4 pm they told me that there's wall problem for that we have to pay 3800 we paid them next day we washed the clothes same problem we called that person again and told that there's same problem he can on 11/4 evening he told that there's is another problem gear box not working properly we told that you should have checked properly and change the part, he told us that i will speak to company and return your money today morning we called that person mobile was switched off so we called to company no they told they will charge 2400 again to rectify the problem i asked to return my money they told we can't return the money where you want to complain complain and they kept the phone so please solve my problem. Or i will give complain to my police station Was this information helpful? | |||
May 19, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 13, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. After going through your concern, it seems that you have serviced your the product from third party service provider. Under this circumstance, we cannot take any responsibility of your dispute with the third party service provider. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd | |||
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