[Resolved] Samsung India — Service center delay

Mallikarjuna Tr

from Bengaluru, Karnataka

Address:

Bellary, Karnataka, 583101

Dear Samsung,
This is Mallikarjuna.T.R from bellary, karnataka. I gave my Samsung Note 2 mobile to bellary service center on 10/09/2016 ( Bill no : [protected]) for a repair. It's almost 5 months gone still now I'm not able to get my mobile back in proper manner( query not yet solved) . I visited the branch for more than 15 times, first they said software problem and all, second they said some display problem so wait for 1 week and later they are said some mother board problem and it may cost 8000 Rs. Till now I didn't get any updation about the mobile. It's almost 140 days gone.
Please take a look on it and kindly help me.
I WAS a Samsung mobile lover.
Thanking you and Regards,
Mallikarjuna.T.R
+91-[protected]
malli.[protected]@gmail.com

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Mar 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Feb 02, 2017

Updated by Mallikarjuna Tr Since from my child age I'm a user of Samsung mobile, by this type of worst service I never buy or suggest my fellows to prefer Samsung.

Feb 02, 2017

Updated by Mallikarjuna Tr This is my the job sheet
Pfa,

Verified Support

Feb 03, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd