[Resolved]  Samsung India — sm-910c

Address:

East Champaran, Bihar, 845305

I have sm-910c. I had an issue. My phone was not switching on. When i connected to charger, the charging symbol keeps blinking continuously without switching on. When i insert a charged battery, the battery charge declines gradually and finally reachest to zero percent and switches off. Yesterday i went to the samsung customer service center located at raxaul (Nepal-india border). I shared them my problem. After some hours, i got my phone returned. They said that the pcb (Printed circuit board) had to be changed. I didnt change thd board. But to their surprise, my phone turned on on pressing power button. They said they didnt flash my phone with any softwares. But, later i found my phone had the following changed features.
1. Sm-910c variant changed to sm-910w8.
2. My phone was lte (4g), now it has ony 2g and 3g support
3. 'mobile data' option is missing from the status bar.
4. The back camera pictures are not well. I suspect, they have changed the camera.

.
. I am really disappointed and dissatisfied by their service. I went to the samsung center because i trusted them, but i think i am not satisfied with their service. The main problem is i don't like the back camera. I am really worried... They shouldn't be doing so. I want justice. Please help me with my phone. It is the only gift from my father. I am disappointed. On complaining with the varient, they say, they dont know anything.

My email: [protected]@gmail.com