[Resolved] Samsung India — smart led tv

Apollo Instruments & Equipment

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700061

There is no picture on the tv screen. Have complained to samsung for the same. The representative of samsung can only come before 4pm, which is not comfortable for me. When ever they call, i ask them to come after 4, but they say they cannot. Do the service engineer expect me to miss my office to repair my tv?

Kindly suggest me as to what is to be done to make my tv working.

Thanking you,

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Nov 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Oct 12, 2017

Updated by Apollo Instruments & Equipment [protected]

[protected]@gmail.com

Ref ID is [protected]

Verified Support

Oct 13, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd