[Resolved] Samsung India — Smart phone | |||||
Sir i purchased this set on 22 oct 2016 at reliance retail limited, nagar road, viman nagar pune, mh-411014, store phone no[protected]/4. Your sales man briefed and show me the demo set that the android version is 6.0.1 marshmello and i check the demo set the same android version. After final he take the packet for billing. After billing procedure he opened the packet for demo. That time i have checked the android version and it is found that it is 5.1.1 lollypop. There after i approached him for the same problem. He replied me in rude manner that i can not do anything and tell me to meet the manager. Thereafter i approached the manager and tell the fact and he called the sales man for the case. Thereafter manager told me to upgrade the android version but for the same i am not agree . I want to change it and will purchage the same set. Then manager told me that we can not do anything in very rude manner. Your manager name is shivdas. Sir advise them and kindly do the needful for the case. Waiting for your early reply. Thanking you. Was this information helpful? | |||||
Nov 26, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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