[Resolved] Samsung India — spare of the samsung gt - n8000 tab

Subramanyam Venkata

from Hyderabad, Telangana

Address:

500051

Bought a samsung note 10.1 in the year 2013. Now the motherboard is having issues. I have approached to the service centers (Padma communication) with job card bill no [protected] on 14.08.2018 when i asked can we repair the board, they said no. And more over they say it as e waste and waste as no spares for the tab are available from past 2 years.
Even i have spoke with the customer care they simply say sorry for this.
The total trust has just vanished after speaking to the samsung service center and the customer executive.

I am decided to log a consumer complain against samsung india and the service center.

Spent 40k for a tablet and unable to repair it. Isn't it disgusting???

Subramanyam
[protected]@gmail.com

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Oct 13, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Sep 22, 2018

Updated by Subramanyam Venkata no customer has spoke to me till date