Samsung India — split ac 1ton

 
1 Review
D409 d Block Urban Tree oxygen apartment Pushkin Street perumbakkam, Chennai, Chennai District, Tamil Nadu, India
 Rakesh911181 on Jun 7, 2019
Hi Team,

I have purchased the AC 3 months back and all-most from 2 Months I am facing the issues.

Issues:

1) Dab smell from AC.
2) cooling not up to the mark.
3) AC remort not working properly.

We have raised case with reliance & also called customer care and raised case with Samsung. But very poor response from your team.

I am requesting you to replace the AC or refund the amount.

Regards,
Rakesh
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Complaint Status


[Jun 16, 2019] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response, Jun 17, 2019
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    Samsung India - split ac 1ton