[Resolved]  Samsung India — They took decision of refunding without consulting me they cheated me i will depressed lot

Address:	605007
Website:	samsung support

I requested for service for broken display on 20.10.2016 it is a new mobile but fall down unfortunately they said physical damage will not cover warranty i accepted that it's my mistake. I bought this phone for rs 13410 during flipkart promotion offer service centre told me to provide identity card and bank book xerox and they told we will order the display if parts not available we will refund half money except display price, i told that i bought in offer price so i don't need refund if original display not available inform me i will collect phone and try outside for 2nd quality display but after 1 month they saying you will be refunded during this one month they didn't even call one time but i called them 8 times they said we ordered for parts under process but now they saying you will refunded without consulting customer how they make discussion on their own i can't buy this mobile now at same price so i asked for my mobile they saying not that option available you should only collect money they are forcing me to get money so please help me sir i need my mobile back or alternate new mobile i will also pay for display so please help me sir kindly. I attaching my purchase bill and service sheet with it.