[Resolved] Samsung India — touch screen repairing complaint | |||||
Dear samsung, On[protected] i had repaired my samsung mobile j5 screen in samsung authorized service center but because of there lenient attitude, after 3 months the screen is coming out from upper side & when i try to push the screen inside it is fleackering & when i visited to service center they are telling me that they will again change the screen which again costing me rs. 3000/- means after 3 months i m again paying rs. 3000/- for same thing. Is this really worth that in 3 months i m paying rs. 6000/- for the same issue & if i again do it what will be the garenty this will not happen again. Tha value for my money is really zero to them. I had attached the invoice copy for the reference. Plz try to solve my problem as it is really painful thing for me. Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Mar 08, 2018 weldeepak's response h
Mar 08, 2018 weldeepak's response uk
Verified Support Mar 20, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
 2 Comments | |||||
Comments
It is not resolved...I had submited another complain regarding same on 21June 2018.
Just check your database.
Mail ID:- [protected]@ gmail.com
Mob:- [protected]
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Just check your database.
Mail ID:- [protected]@ gmail.com
Mob:- [protected]
Samsung India Customer Care's response, Jul 2, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd