[Resolved]  Samsung India — tv not installed

Address:Chennai, Tamil Nadu, 600015
Website:samsung tv

Sir, I have purchased TV from Vasanth & Co Mambalam
Ref No. [protected] on 1/5/18
not yet installed even after repeated call to Samsung service toll free no.
Committed to install on 2nd, than 3rd and again on 4rh but no body turned up .
I feel very bed services from Samsung and just giving falls commitment and information's by sms
I have received SMS that mr Vinodh Samsung service engineer cell no. [protected] will call and do the installation
when called Mr vinodh he says he is handling only palikaranai not Saidapet
Services on Samsung is very poor and misleading customers by false promises
K RAMESH JAIN
11/2 V V Koil street
saidapet, Chennai-15
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Jun 12, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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