[Resolved]  Samsung India — v v poor services mobile care center samsung

Address:141001

Dear sir i m a regular customer of samsung mobils because i think samsung is a best in mobiles. But still i m totally desappointed to samsung carere centers services
I m a last 10 year regular customer of samsung what this time brand service is too poor. I m purchase the brand new samsung s7 edge is date on 28/01/2017. After two or three months before my display is broken so i m replace that i n my cost not cpvered in warranty.
Sir my issue is that the service center that name is (Ins taleshop) is located in sonipat. Is repair mobile display actually im working a other city (Ludhiana)
So i check that in after two or three days what the display is not working properly
So cantact your toll free number[protected] and login to my complete. And visit to our near samsung care center is located krishna mandir ludhiana.
The care center name is mobile solution. The service center boy check that my handset and he tell me that. Our previous service center not close my call. He tell me that something is rr not close by previous service center sonipat. And ludhiana service center tell me that plz visit again to sonipat service center. But that is not possible to me because is totally to 250km distance inmy home. That problem is starting 10/07/2017 to till date. But not solution in till date. I m totally disapointed to your services. At last i m visit all care centers in ludhiana but no body can help me. At last i was send my phone to again sonipat care center is name is (Ins teleshop) to courier by dtdc. The docat number is d35877735. And please tell me that what is (Rr).
And tell me one thing my display cost is pay to samsung company not care center
Because my thing is company is too better other outlets but thats my wrong thing
The other outletsv is better then company im totally disapointe and i m not telling and suggested to some one to purchase samsung any brand because its service is too poor and diapointing.
But after your poor services i m purchasing your brand new s8 samsung mobile phone. But my previous mobile phone is on warranty what after your poorr services is cost is totally lost. So please return s7 edge cost.
For your kind information my regester mobile number is [protected] is regester 'on my both mobile handsets so please check that because i m not bluf[censored] to want any advantage.

Regarding:-
Ashu kumar
[protected]
[protected]
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Sep 14, 2017
Complaint marked as Resolved 
no rpy v v bad services spl ceo side
Samsung India customer support has been notified about the posted complaint.
Aug 29, 2017
Updated by Garg@2977
Dear Sir,

Here I attached my Invoice I purchased my Samsung S8 mobile on 3rd august but I do not received any banner of "Wireless Charger" in My galaxy app. I called your service center, Samsung E-Store and Galaxy Store but My experience with your concern persons are very bad their way of talking very poor. and your service also very poor. they told me about slots but how could i know your slots . You start iritating your customers tell me how many times i called you because you think peoples are free we have not any work,
Your employes said that I received my Wireless Charger after 3 months, M I Mad?? I think your compney Give us a lolleypop to purchase your costley products and when we purchased then you changed your comitment and you says our service is premium, is this?? If this service is premium then wowwwwww, claps on your service.

"Thank you very much to show me your very poor premium service"

Regarding:-
Ashu Kumar
[protected]
[protected]
Verified Support
Aug 29, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Sep 14, 2017
Updated by Garg@2977
v v bad services poor services no call no rpy
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