[Resolved] Samsung India — Warranty not given by service center

[email protected]

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226024

I am regular user of Samsung products .On 19.12.15, I purchased mobile battery from m/s Mobile wala, Govind nagar Kanpur at 13.58hrs. 18.12. 16 bieng Sunday, l went to lodge a complaint at your authorised service at Aliganj Lucknow today i, e 19.12.16 at 11.30hrs. l was told that guarentee is over on 18th and the complaint was not entertained.Kindly look into the matter and do the needful.
Abhinav Mathur,
129, Ravindra garden, Aliganj Lucknow.
mob.[protected]
mail, [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd