[Resolved] Samsung India — warranty with no change

Narender Singh Waraich

from Ludhiana, Punjab

Address:

Mohali, Punjab, 160062

I am mostly use all products samsung company but now use samsung a6+ mobile phone experiences very bad till now after purchase phone 3 times repairs. Its problem first time face now phone conditions very sick samsung logo backside phone automatic remove m half latter see u in images and phone display in pocket automatic press in side and working off this time phone touch now working but display is not working. Then i go to samsung services center he say that not change in warranty you pay money and after change this. Phone looks conditions clean but internal display damage how to possible this? Its responsibility to service center to change in warranty.
Samsung company very bad experiences using samsung a6+ mobile.

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Mar 23, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Feb 18, 2019

Updated by Narender Singh Waraich Email [protected]@gmail.com
Mobile No. [protected]

Mar 28, 2019

Updated by Narender Singh Waraich till time not solve my issue
why?