[Resolved]  Samsung India — wireless charger not provided with galaxy note 8 - poor guidance during purchase

I have purchased samsung galaxy note 8 on 07.10.2017 at beam retail and infra private ltd, t2 samsung electronic experience zone, chhatrapati shivaji internation airport, mumbai.

During purchase your team person informed all the mobile accessories will be provided at the time of purchase itself, so i agreed and paid the full amount of rs.67, 900/- for galaxy note 8.

After billing that shop person told me that wireless charger will be provided through courier, for getting that there are some steps he explained to do mobile in app. I really disappointed why to do such formalities even after paying full money and why he not told me before purchase, if he told these things early definitely i would not purchase this mobile. He might also know well that's why he not told me before.

No other option for me to get the money back so i got the mobile and came back to my place. He told me with in two days some add will pop up in mobile and by clicking that add it will register automatically and wireless charger will be directly supplied to you by courier.

Still now i have received any add or message, when calling him he answered add will be coming on your luck, if the add appeared u can get otherwise you cannot get the wireless charger.

This is the type of service and support i am getting after purchasing such costly mobile. Very very bad experience for me for the first time, i never expected such type of service from sumsung.

Anyhow i want the wireless charger, please take some action to send me wireless charger at earliest.

Bill attached for your reference
That mobile shop person contact person
Mr. Kaleem
Mobile : [protected]