[Resolved] Samsung India — worst mobile and worst service in service centre

eeepragash

from Muvattupuzha, Kerala

Address:	605502
Website:	www.samsung.in

My registered e. Mail id is [protected]@gmail.com.
Dear sir, my mobile discharge quickly, and when the time of charging, it’s take too time and also
There is very high heating issue and my mobile is hanging many times, and i went to the service
Centre they not answering properly, and they are doing very worst service, they are not customer
Friendly.. Due to my inconvenience i went to service centre at 06:05 pm, they not got my mobile
And not understood my situation.. My service centre not customer friendly,

My service centre located at puducherry it’s name tvs mobile,

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Oct 9, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd