[Resolved]  Samsung India — Worst Product,Worst Customer Care,Worst Service

Address:	Chennai, Tamil Nadu, 600116
Website:	Samsung indiam

I have bought samsung s6 mobile in poorvika show room along with samsung clear view cover. The mobile cost 35000, and clear view cover cost 3000 total 38000 spent for the worthless product.
IME NO -[protected]
I have used 2 days after i found some small scratches on mobile display due to mobile cover I was really shocked because the mobile display made up of gorilla glass 4 . As per their statement its very strong but in real its wrong.
Once I found scratches on display I have stick scratch card but the beauty is with a week the scratch card completely get damaged. I have changed 5 scratch card within 2 months .
Finally, I have handed over my mobile and cover along with bills in TVS electronics kodampakkam for replace the display on 26-Dec-2015. After 2 days I have asked me to submit samsung clear view cover's box to warranty . I don't understand because scratches on mobile display then why asked me to submit flip cover box.
I said I don't have box and I have through it out.
To replace the mobile display bill copy is enough but to replace the flip cover box is required but I am not asking to replace the cover I am asking to replace the mobile display.
Service center provided acknowledgement copy with bill no and phone to check status Bill No is [protected] and phone no is[protected]. I have called 1000 thousand times to this no but none them answered .
Last week 23-Jan-2016 I visited service center they told my request was cancelled and we can not replace the warranty . I didn't collect mobile still its in service center only. Meanwhile I have called samsung customer care[protected],[protected] and mailed "Email Executive Team", "Email to CEO's Office"n number of time
See how samsung treats Indian customers. They are selling worst quality product with high price. Can samsung behave like this in USA.
Samsung can copy the Apple's design but can not keep the quality and standard like Apple.

I request to Indian customer please Don't buy Samsung S**t.
Will meet in consumer court soon.
Thanks
Gobinath
[protected]