Samsung India — Worst refrigerator of samsung | |||
I bought a samsung refrigerator on nov 2011 which they offer 5 year compressor warrantee. And it started issues from 2011 first is when i touch fridge back side i got electric shock call customer care they lodge complain and visted engg and sort out the issue .In 2012 fridge not cooling i call customer care they lodge complain and engg visted home they said compressor jam we will change it ok they change .2013to 2015 starting water leakage front of fridge i call customer care they told keep front side up i told front side already up then they told off fridge 48 hrs temprory problem sort not permanent .2016 march now fridge not cooling i call customer care arrange the engg visit they told gas finished in compresser ok they fill gas and took amount 1325rs after two three days fridge cooling gone i call again he visited home told may be internal leakage they told carry the product samsung service center result is internal leakage reported. Call no [protected] model no rt26fcig1/ctl . This is a compressor issue for sure where internal gas leak is happening inside the device, which is not serviceable i bought this fraud and bogus product for 15500rs. And now for the the reason its not servicable samsung is going to refund me rs.1000 ie. 12% of what i paid them. I disagreed and called their senior level managers, no one helped. Refrigerator which is in warentee.I have lcd tv samsung brand, computer, laptop, mobiles, washing machine, microwave all are samsung brand and i recommended samsung brand in our relatives and freinds .Samsung laptop also worst product .I was lot of faith this brand but this incident faith is gone don't ever trust samsung.Your are loosing a hard core samsung customer Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
They are not know how to handle samsung hard core customer. They talk like. Samsung lost hard core customer and i will never buy any product of samsung they are not reliable brand. They r not repair which defected product from when i buy i have proof. I asked many time replace that samsung product they always denied. Don't believed samsung brand
"Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
"
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
"
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+91 89 3993 9899 [Customer Care]
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Plz learn from lg