Samsung — Issue on Samsung mobile - Poor cusomer service | |||
Hi, Recently i purchased this mobile and having issue on that from the beginning Issue - unable to hear opposite person voice, its improper and not clear. please note its not an issue with network. Note: I have give to service centre 3 times but the issue is still persist. The mobile sill in service center for last 1month and cusomer response is very poor and no responding well. I havent used my handset from the beginnig.its worth 9800/-Rs Please let me know what should i do, or else take it that and refund the amount i will purchase the quality one(available in other company). Its really hectic for me to chase the customer support and get the update and more over I have no hope on your services. IMEI – [protected] purchased – Poorvika mobile PVT ltd, Ekattuthangal, Chennai-24 Invoice no: 23122 Complaint no : [protected] Service centre :[protected] – TVS electronic ltd, Chennai -34 Last Service hand over date: 7/3/15 Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.