[Resolved]  Samsung LED TV — Led TV not working properly

Address:Bangalore, Karnataka

I purchased a Samsung LED TV from GIRIAS, Marathahalli Bangalore on 16th Oct, 2011.

Model no is UA40D5000PRMXL

Serial no is 19973ZEBA00332k. Cost is around Rs.55, 0000

For the past 6 months there is shade coming horizontally on the top half of the TV Screen.

We contacted the samsung customer care thrice and after their visit, they asked us to pay Rs.22000 for repairing the above said problem.

Since it is not worth to pay so much for a problematic television, we request the intervention to provide an amicable solution for the problem.


regards
Pradeep
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am purchasing samsung 32"led tv in Bangkok in dated 28/06/2013 but TV is not working I have Thailand bill please say about warrenty
Same problem..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information