[Resolved]  Samsung Microwave — Poor product makes loud noise

Address:

Bangalore, Karnataka

Dear Sir,
I bought Samsung Microwave(CE74JD-CR).
It makes loud noise. The demo engineer didn't try to power it on at the time of demo.
When it was powered on first time it made loud noise. I raised complaint with Samsung immediately([protected]).

In return I received a call from engineer stating the Microwave is designed to make noise, according to engineer since I never used Microwave that's why the noise sounds loud to me. I have used many Microwave. I had an old Microwave from Bajaj, I have never seen a Microwave making so loud noise.
So I decided to return the product but they are not ready. I wsa asked to contact retailer but retailer is not ready for it he sayd the company will have to do the refurnd.

Please someone help me.