Samsung — Mobile phone | |
I have ordered a product (Samsung note 10 lite) on 19th. The delivery date was on 25th and still i didn’t get any response from the shipment team. It’s a very bad service. When i called the customer care, they said the order has been cancelled. Without even notifying me they cancelled my order and still i haven't received any emails regarding this. I want my amount at the earliest. Order no:[protected] Was this information helpful? | |
Samsung India customer support has been notified about the posted complaint. Verified Support Sep 28, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
1 Comment | |
Comments
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
email id: [protected]@gmail.com
ticket id which is raised 2 days back(still no response for this email) is 1738839