[Resolved]  Samsung Mobile Service — Service center not responding properly - delay in service

Address:

Tirunelveli, Tamil Nadu

Service centre code : 3487140
Tirunelveli -1, Tamil NAdu.

I have purchased a Tab SM-T211 at tirunelveli poorvika mobile on 01/09/2013. Within 2 months it is not functioning properly. I have given it for servicing at Tirunelveli service centre ( Centre code - 3487140, Bill no: 1167) on 11/11/2013. Till date (21/11/2013) my mobile is not serviced. Every day they are saying that tomorrow we will call U, but they they never call me but every day I can check the status. Again they are saying that they want to change the board. I don't know how this happens. It earned a very bad name from the customers about the Samsung mobile phones as well as their service. I have given two more samsung phones bill numbers 1147 and 1220. Bill nO 1220 is a new phone purchased on 01/09/2013.
Hope that this feedback will help to improve your product quality as well as your service center credibility.
Regards
Prof Mahendran([protected])