[Resolved] Samsung — product delivery delayed beyond reasonable timelines and no response from customer service | |
I ordered a phone (Samsung galaxy m21) from the online shopping portal of samsung india and it was supposed to be delivered to me about nearly 10 days back but it still hasn't been delivered yet and both the courier company (Ecom express) and samsung india hasn't provided me any proper reply inspite of me calling them multiple times for the same. Order i'd - [protected] Name - ranjan dowerah Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 03, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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