[Resolved] Samsung — Product problem

Tanu123456

from Panipat, Haryana

Address:

Panipat, Haryana

Dear concern, I buy samsung core prime cell phone on 25 feb 2015. Till date i face so many problems regarding my phone .Battery problem, signal problem, software hang problem.Every time when i visit to customer center they change the software and again after two three days same problem come, they do the same i.e software change but till now no resolution come .4, 5 time phones get software update.phone is losting his data everytime.Concern please look into matter as samsung care will not give me proper solution .i want my money refund such a bad company.customer killing is his motive not satisfaction. Email- vibhu.[protected]@gmail.com. Tanu gupta [protected]

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Complaint marked as Resolved

Complaint is still pending not resolved, please unmark to unresolved. Totally fake company. Till date 31 july 2015, no resolution given by company only focusing on their higher profits other than customer satisfaction. Regards, Tanu gupta

Samsung India customer support has been notified about the posted complaint.

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Comments

Tanu123456

from Panipat, Haryana

As per previous complaint loged on 30 june 2015 in name of tanu123456, Till date no resolution only phones call come.They are not taking my complaint seriously.So, indian consumer forum charge a plenty to samsung company, so that this company make not loss any other person later.
Tanu gupta
[protected]

Tanu123456

from Panipat, Haryana

Till date only phone calls come from different no. But no resolution come .
Kindly take some strict action against the company as continuously make frauds with the customer by selling defective products just for earning their higher / more profits and lossing customer money day by day.
So, please check and update.

Regards,
Tanu gupta