[Resolved] Samsung — refrigerator | |
I have ordered a samsung 253 l frost free double door 4 star refrigerator with order id od[protected] and this got delivered correctly on the exact date 23rd oct. Instalation and demo was supposed to be on 27 th oct. One of the rep from samsung used to call me tell that this will be installed by 25th and then he cancelled the req. Again i called him and enquired he told he wil again raise req and they will come and install it on 27 th. Today it is 29/10/2018. Till now no response, i have never thought i will get such a bad experience neither from flipkart nor from samsung. Was this information helpful? | |
Dec 5, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |
 2 Comments | |
Comments
Washing Machine not working, No power supply to machine. Since one month the machine is not working.I had been contacted with customer care and complained about the problem, but unfortunately no communication from the customer care...
Samsung India Customer Care's response, Nov 19, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd