[Resolved]  Samsung — Samsung A9 Pro Worst Mobile

Address:Chennai, Tamil Nadu, 600043

SAMSUNG A9 PRO DUAL SIM SLOT NOT WORKING

beware samsung a9 pro is not a good mobile and please dont waste your money in buying a worst device.

this mobile has dual sim and one sim always remains switched off or not reachable...its not only in my device THIS PROBLEM IS IN MY FRIENDS MOBILE ALSO..

And the BATTERY is not at all 5000 MAH my friend has xiaomi note 3 and it has 4050 MAH and it has a excellent battery back up comparing to this useless mobile...

PLEASE DONT BUT SAMSUNG A9 PRO AND GET CHEATED...
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Jan 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Nov 28, 2016
Ashok H Khilnani's response
SAMSUNG UHD LED UA40JU6470

Verified Support
Dec 06, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Cooling problem occared, 72 Hrs after call registration in service station there is no engineer come to attain the complain, Multiple time followup done with the given contact no. very poor in response.
I will never expect such feedback from SAMSUNG.
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