[Resolved]  Samsung — Samsung (LED TV) bearing (UA55TU8570UXXL)

I have purchased my TV (Samsung (LED TV) bearing (UA55TU8570UXXL) on 3rd of August 2020 after paying an amount of INR 83900. After a month it stopped working and I reached out to the customer care team to get it fixed. They came with a spare part which was faulty again and after multiple follow ups, they came up with a resolution that my purchase amount would be refunded. Its almost a month now and I have not received a resolution. Sujit Das from the Samsung Team is handling this issue and he is not bothered to respond to my email/phone calls. I was handed over a voucher with Manish Kumar's signature with a stamp/seal from Samsung (could not find Manish Kumar anywhere on Google and even their executives don't know him). Have attached the document which is not at all legitimate. Samsung is running some scam under a big brand name and I have enough documentation to expose the team o[censored]nprofessional members. They have been disconnecting my calls on my face and not at all taking responsibility for my issue in hand. Also, have attached the chain of emails that I have shared with the Samsung Team and they are not responsive at all.