[Resolved] Samsung — Samsung LED TV Model UN32D4000NMXL | |
Date of Purchase :[protected]
Ist Complaint Reg No. BP [protected] dtd 8-9-2011
Replacement of the television with another one.
IInd complaint on[protected]
Repair of TV by yor Service Engineer from Kochi office.
IIIrd complaint vide A/c No. [protected] dtd[protected]
Visit of Your Service Engineer from Kochi office.
I would like to inform you that the purchased LED tv having basically some complaints during the installation time and your service engineers repaired it. But the problem was not rectified completely. Some times it shows some glare or double imaging etc. But as per your service engineer, I believe that it was the problem of Cable connection (the problem of Cable connection provider). At finally, I realized that the problem was the LED TV display panel complaint. During the visit of your service engineer on[protected], he confirmed the complaint and insisted me to replace the LED TV panel worth Rs. 12, 000/-.
I am very sorry to inform you that the complaint was basically there and I am tried to rectify the Cable connection problem. The basic complaint of the LED tv was increased now and seriously affecting the picture quality. Hence I am requesting you to replace the LED panel immediately without charging the cost of the same.
Hope you are convinced and expecting your reply and service eagerly.
Thanking you
Sajan Mathew
[protected]@gmail.com
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Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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