Samsung — Samsung M31S Mobile Automatically shootdown & restart

raviranjan1992

Aug 7, 2021

Address:

Jsw Ispat Special Products Ltd. Raigarh(C.G)

I have purchased the Samsung Mobile M31S mobile by Amazon e-marketing on 03.09.2020 vide Inv. no. IN-DEL2-473729, but the mobile suddenly automatically shootdown & restart again and again, at least 10 to 20 times in a minute.
Due to that I have lost my all the data as saved in the same mobile as per instructions followed by the care after resetting the same.
But as per Local Service Centre(Bill no. [protected]/03.08.2021) the Mobile have the Issue in Mother Board & they will provide me for next three month warranty in the new mother board as they repaired.
As per your damaged & unsatisfied Mobile I have lost my time, contracts & so many data till now. Either you have to provide me again one year warranty in the new mother board as you provided or replace new mobile against the dammed mobile.

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Comments

kgskumar68

Aug 9, 2021

Samsung Mobile M31S gets repeated problems. A new Phone bought by me from Dubai had failed within 10 days. The display became dark and did not cure on its own. The display was later replaced by Samsung for which they charged me Rs 6800 stating that there is no warranty for the product bought from Dubai. Within 4 months of that repair the mobile failed again in that the battery was not getting charged. For this second repair they have charged me Rs 179. I don't know how long it will continue to function.