[Resolved] Samsung — samsung support is non profession and samsung is a fraud company. | |||
Bought samsung mobile online with upi transfer, cancelled the order with couple of hours as i could see samsung is selling the same mobile for lesser cost in other ecommerce site, cancelled the order and waiting for refund ever since. When samsung can debit the amount immediately from upi account, why cant it revert back the amount it took for a product they did not even ship immedialtely, called customer care they say the amount will be reverted back in 21 days, Connecting chat support refers me to phone support, phone support refers me to chat, samsung support is non profession and samsung is a fraud company. Was this information helpful? | |||
Jun 21, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 19, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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