[Resolved] Samsung — Samsung unprofessionalism | |
I bought samsung s21 ultra from Amazon india on 24/04/2021.As per the offer I was eligible for a samsung active 2 watch. I was unable to redeem the offer so I contacted samsung. Now it has been a more than a month I am struggling to get my offer. All samsung has is fake promises. Their customer representatives are completely untrained and each person will tell you a different story and when you ask for senior representatives, they will say they have arranged the call. Another fake promise as call will never come. I had never expected this type of service from samsung. And never ever buy a samsung product and specially from Amazon. Both the companies are big cheater Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 19, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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