Samsung — samung s5 handset heating and hanging issue.

Address:Saran, Bihar

Hi, i was purchased samsung S5 handset on october 2014 month on rs.- 42500/-. I am facing heating problem from starting during charge and gprs used. i was complained then are suggested for SW update then i did same in chhapra customer care but still heating problem and handset hang during call and gprs uses. a please look in to this serious problem because it may injury happen then your company reputation will affected. d waiting for your valuable feedback. BR//Ashok Kumar. M. no- [protected] mail:- ashok.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

i got from a M. no.-[protected] name called Amit.

they told to reach at SBI ATM for our Sam sung handset money refund by transaction id created by them.

i dont know this is genuine call or fraud.

please suggest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information