Samsung Service Center — Fraud - Authorised Samsung Service Centre - Velachery[protected]

Address:

Chennai, Tamil Nadu

I have bought a Samsung Galaxy Mobile Phone Battery from the Authorised Samsung Service Centre - No. 46, Annai Indra Main Road, Velachery, Near Railway station, Chennai- 42. Ph.[protected]. With 6 Months Warranty as mentioned in the Bill attached. But day by day my mobile battery's performance was reduced and soon it will die in 3 hours after fully charged. I have been facing this problem from the 2nd week of the purchase. Then only I have realised that i was cheated and a duplicate battery was given to me. So I have approached service centre to replace the product. But the guy in the showroom simple refused my request since the product ID is not matching with the ID mentioned in the bill. Then only I came to know that they have written the wrong ID in the bill during the time of purchase itself. While writing the Serial No they simply changed few character in the middle of the serial number and provided the duplicate battery. We are buying thinks in the authorised service centres to avoid duplicate products only. But I cant digest while the same thing is happening in the authorised service centres. Guys, please be careful while buying things from the authorised service centres too. Kindly check the product code and the bill while buying the product. Note: Kindly look at the attached image for details.