Samsung Service Center — Poor response & Cheating | |||
iam posting this incident of my friend coz he dont know about using internet My friend naveen have bought Samsung Galaxy Duos 2 @ Sangeetha mobiles Banashankari 2nd stage on 4 Aug 2014 not even 1 months over it got hanged every time he took it to sangeetha mobiles they sent to service center & gave back told that problem is rectified but the same is happening so i took it to jayanagar service center Those executives are rediculous they are telling that we cant do here u repair it in any local shops only this is disgusting a company like samsung treating customers in such a manner that too his mobile is under warrenty its just 5 months old how can we belive in samsung ?? we are paying more compare to non branded mobiles beliving that we will get a good service from samsung but i never expected this @ the point of sale they will delight customers but not when we go for a service i will suggest my friends to not go for samsung due to the issue is with service executives mentality i will post this in FB & orcut with my bill proof also & i will take actions on this contact Naveen [protected] [protected] Was this information helpful? | |||
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i have bought samsung galaxy duos 2 @ sangeetha mobile store in banashankari 2nd stage on 4th aug 14 it is having hanging problems it comes under warrenty but the Samsung service center executives @ jayanagar are telling that they will not repair it & telling me to do the repair outside not even 6 months passed under warrenty period itself this executives are refusing to do service & behaving rude @ the time i have questioned it i never expected such kind of a response from samsung its completely cheating the customer
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