Samsung — Sold defective mobile

Address:Jalandhar, Punjab

NO.BS/MOBILE/2015/002 Dated 31st Jan 2015 To The Managing Director/ CEO Samsung India Noida, (UP) SUB:- LEGGAL NOTICE COMPLAINT NO. 128522.2.2014. DATED 27 Dec 2014 CONSUMER AFFAIRS. Kindly ref my EMAILS from 05 DEC2014 to 30th Jan 2015 Respected Sir, I purchased core 2 mobile phone of Samsung Srl no.35689-[protected] from mobile house Phagwara gate Jalandhar vide cash memo no.49308 dated 02 Dec 2014. Mobile was found defective and approached to service station Jalandhar. I have visited to 40 times of service station in three month. Company could not able to repair/ replaced or returned the cost of Mobile phone. On 30th Jan 2015 I collected the mobile and found they have damaged very badly during repair process and mobile is switched off after 3 minute automatically. Under the consumer act case has been registered AND approached Prime minister and finance minister. Till date no any action taken by Samsung. Why not case registered in Punjab Police for harassment, cheating and shortly I will approached to Hon’ble consumer court Jalandhar as case already forwarded by ministry of consumer affairs. Sufficient time already given to company. I will request replace the mobile or return the cost of mobile with harassment charges Rs. 50000/- please. BALWINDER SINGH HNO.372 Jaswant Nagar JALANDHAR CITY Po. Urban esatate-1 Punjab 144022 ContactNO. [protected] 2.Hon’;ble consumer court Jalandhar Copy to..1 Hon’able PRIME Minster of India 2. Finance Minster of India Note. Digital signed copy treated as origin
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information