[Resolved] Samsung — Split AC having repeated issues | |
One of our AC's has been constantly giving issues and each time the service technician comes, he refills the gas and does some work on it and collects money. Most frequent of problems is that of gas leakage according to the technician. Recently they changed a condenser also and charged about 9000 after keeping the set for about 8 days, and in less than a month again the AC would not cool properly. Again they said that gas leakage is there and so it needs to be taken to service centre. We are hardly able to use the AC during the most needed period, and all the service team in kochi will say that charges are applicable, and need to replace each part. A most frustrating experience i have had so far with the service team here! Was this information helpful? | |
May 24, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 07, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |
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Please send mail to [protected]@gmail.com, since I do not want to share my number here.
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