[Resolved]  Samsung Tablet 3110 — samsung after sales service and samsung spares are below standard and costly

Address:Jalna, Maharashtra

Last year i have purchased the samsung tablet 3110 for Rs 24000/- within weeks of launch. Within 1 month the two extensions of the charger to be fitted in pin due to heat of electricity got damaged. I went to the service centre they didnot exchanged me and asked to buy new charger which is costing Rs 1380/-. Therefore i repaired the charger and attached another socket for use. After another one month the cable of this charger at the connection point to the Tab automatically became week and automatically got cut. These part was also not exchanged by the Service Centre and repaired and used. Last 15 days back I asked the price of this cable which was told to be Rs 480.However today on 1.8.2014 Rs 590/- was taken from me and it is said that day to day prices varies. Samsung After Sale Services are not good. It is there duty to provide me the charger and cable to it free of cost because there material make is below standard and return me back Rs 590/- and inform what is the price of the cable as i have purchased this from Service Centre and its bill is with me. Will any officer from Samsung will contact me on my mail '[protected]@gmail.com'
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Aug 14, 2020
Complaint marked as Resolved 
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