[Resolved]  Samsung — tv problems

Address:	411028
Website:	www.samsung.com

I had purchased a samsung led tv a month a ago & i am facing problems with it from the very 1st day, i called the samsung customer care they sent their rep who did something & assured us that we won't face that problem again.

But it happened again, now the problem that the tv screen suddenly goes off but the audio is still audible, at times its opposite i. E audio goes off screen is on, & at times its completely off. This happens 2-3 times a day, randomly. When i contacted the customer center & complained the same, the engineer wants us to take a video of these things. Now they want us to leave our work & sit with a camera the entire day in front of the tv. The last rep assured me that he'll talk to his higher authorities & get back to us, its 2 weeks now but no response.