[Resolved]  Samsung — warranty is not considered by service center

Address:

Faridabad, Haryana

My mobile getting automatically switched off and not get switched on again, i have submitted it to service center " F-1, Info solutions & Services p ltd, Sector-17 Faridabad.on 18.12.2014, But they have charged Rs. 168.54 to check the phone and responded that due to liquid damaged this will not considered in warranty and they handed over the estimate of Rs. 8109.79, where the mobile purchase price was Rs. 6200. its seems like joke. There are two issues which need to be considered 1. I am very much sure that their was no water contact happened with phone. if they are claiming the same than the only possibility is the heavy fog and humidity in atmosphere. 2. How can be maintenance cost is rs. 8109.79 for the mobile which has been purchased at the price of Rs. 6200.00 Mobile detail: Model No. GT57262 Serial No. RZ1F12JV06V IMEI NO. [protected] Purchased from Tata Croma - Ansal Plaza, Gr. Noida. dated: 16.02.2014 Now please look in to the matter and arrange free servicing of the same. Otherwise i have no option to go to consumer forum. as i am highly disappointed after getting such vague response from the service center. Regards, Vikas Kr Shukla [protected]