[Resolved]  Samsung — Worst samsung service center

Address:

Chennai, Tamil Nadu

Its been an worst experience with Samsung Service Center.
Siva communications / Velachery / Chennai.

I dropped my mobile by mistake and touch display got broken.
then i approached Samsung service center for quality service,

Initially they promised me that they will give my mobile in 2 days and it will cost around 7 thousand for touch and broken glass.

No proper response on that 2 weeks over phone communication and then i visited Service center 2 times a day in these 2 weeks, but their constant reply was " today evening give u" or 'tomorrow morning give u"

They wasted my 2 weeks time and finally their output was we are unable to seek spares for your mobile.

Buying 30 thousand rupees costly mobile and SAMSUNG could not provide proper support then whats the point in running a reputed brand and their service centers.

If my mobile not gonna be repaired in 1 week time defintely i will file a complaint in consumer court on SAMSUNG as well as on SIVA COMMUNICATIONS Velachery.

Mobile Details :

SAMSUNG GALAXY MEGA 6.3
Blue colour
1+ Year old

Siva communication,
Samsung authorized center,
1, karnam street, velachery main road,
velachery - Chennai-600042,
ph: 42021247 mail:
sivacom.[protected]@gmail.com

JAI is the contact person who is incharge and who wasted my time there.
Mobile : [protected]