Sanjay Gupta — Refund has been cleared but put on hold

Address:New Delhi, Delhi

TO,
Headquarters & Registered Office Clues Network Pvt. Ltd.
Building No. 112,
Sector – 44,
Gurgaon, 122 001, Haryana, India

& TO,
USA Office Clues Network Inc. 530 Lytton Avenue Palo Alto, CA 94301 USA
&TO,
Registered Office Clues Network Pvt. Ltd. B1 Pragati Chambers 15, Dutt Vihar Society, City- Vadodara, State – Gujarat, India

Dear Sir,
I have been keeping track of my cancelled order at ur site since 1st August 2015 and every time i call up on ...[protected] HELP DESK i am told to wait another 48 hrs for the refund. As can bee seen that the refund has been cleared BUT PUT ON HOLD.

I fail to understand as to why this has been done.

Kindly look into the matter as i have decided to BLACKLIST SHOPCLUES FROM NOW ON AND WILL NEVER RECOMMEND ANY ONE TO SHOP ON IT.


RGARDS
SANJAY GUPTA

[protected] Forwarded message[protected]
From: Sanjay Gupta
Date: Tue, Aug 4, 2015 at 9:24 PM
Subject: Re: Return requested for ShopClues order 62909673
To: "ShopClues.com"


KINDLY NOT THE FOLLOWING HOW MANY ORE DAYS WILL IT TAKE ... ALREADY 6 DAYS GONE ... WHY IS IT IN " HOLD "

Order refund or replacement is arranged without pick-up

REFUND DETAILS AS PER ONLINE SITE ORDER HISTORY
Total Amount Paid: Rs.99
Refund Amount: 125.00
Expected Date of Refund: 03 Aug 2015
Refund Status: Hold
Refund ID: 5734558
Refund Mode: Clues Bucks


AS CAN BEEN SEEN IN THE PICTURE ONE HOURS RED LIGHT DIODE NOT WORKING
+1 photos
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