Sansui India — complaint no vij [protected]

Address:

13-2-18 palepu vari street, Veera raghava pet, chirala, prakasam district, Prakasam, Andhra Pradesh, 523155

Sansui AC was purchased through Flipkart by chandu my cousin. Within the warranty period AC Indore coil unit became unserviceable. Complain was lodged by by cousin from his email Id [protected]@gmail.com bearing Complaint no VIJ[protected] dated 30 Jan 19. Servicing centre personnel came and checked and confirmed the malfunction of coil. They told the coil unit to be replaced, same needs to be received from the company. Till this time the coil unit not received and the service centre personnel asking 5600/- rupees to fit the new coil unit quoting that company not responding to the complaints and keep the company uncleared even after four months. I never faced such stuck ups from Sansui company because I'm using Sansui washing machine also. If the problem is with the company please confirm me so that I never advise others to purchase Sansui items, if not please clear the complaint at the earliest.
If the complaint is resolved the issue of Indore coil unserviceable of sansui AC I will propose my colleagues also about the care taken by Sansui company.