[Resolved]  Sansui India — No response to multiple complaints of faulty AC bought ten days back

Address:New Delhi, Delhi, 110085
Website:Flipkart

We baught a five star Sansui AC from flipkart on sixth june that was installed on 9th june. Worked for four five days and stopped working .after multiple complaints to helpline, there area managermr yadav, and their branch manager, an engineer came for a cursory visit, said its working fine and despite us telling to wait and check cooling, he left, and switched off his phone.
We are in a soup as a customer.

God help sansui customers in india!

Dr Shelja Jain
Delhi
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Aug 7, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear Shelja Jain,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

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